Contact Us

At PacificMarine.com, we take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you:

• Online Form
• Email
• Telephone
• Fax
• Snail Mail

We will try our best to respond to you within 48 hours, during regular business hours. All email correspondence is completely confidential. PacificMarine.com customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Online Form

Please send as much specific information about your request as you are able, so we may direct it to the appropriate people:

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Email

For product information or assistance:
products@pacificmarine.com

For service inquiries or assistance:
service@pacificmarine.com

For customer support or assistance:
support@pacificmarine.com

For questions about your order:
orders@pacificmarine.com

For Media:

For our marketing/PR dept, please contact:
marketing@pacificmarine.com

Telephone

Please call our Customer Care Center toll-free at 1-877-738-8535; or if you are in the Bellingham, Washington area: 360-738-8535

Our hours are Tuesday to Saturday, 10:00am to 6:00pm (PST). On Sundays, Mondays and federal holidays we are closed, so please leave a message. A customer representative will contact you within 24 hours of the first business day.

Fax

1-360-738-9263

Snail Mail

Please send your inquiries to:

Pacific Marine Online Attention
Customer Care Center
700 West Holly Street
Bellingham, WA 98225

Visit our Store

If you are in the Bellingham, Washington area and would like to come on by, please visit us! We're located in Old Town, near the marina.

700 West Holly Street
Bellingham, WA 98225

Map & Directions

Hours

10am - 6pm Tuesday - Saturday
11am - 5pm Sunday
Closed Mondays